Target Culture: Lessons in Unintended Consequences
By Steven Shorrock & Tony Licu The text in this article first appeared in HindSight 17, EUROCONTROL, July 2013. Since we emerged from the depths of winter, many of us are still are afflicted by the...
View ArticleThe Principles of Punk Rock at Work
About the time I was born, a new musical genre emerged. Disillusioned with the rock music scene of the ’70s, a new music was created in the garages of the Western world: punk rock. What’s that got to...
View ArticleNever/zero thinking
“God save us from people who mean well.” ― Vikram Seth, A Suitable Boy There has been much talk in recent years about ‘never events’ and ‘zero harm’, similar to talk in the safety community about...
View ArticleSystem Safety: Seven Foes of Intervention
In this short series, I highlight seven foes and seven friends of system safety, both for explanation and intervention. Each is a concept, meme, or device used in thinking, language, and intervention...
View ArticleShorrock’s Law of Limits
Last year, I noticed a tweet from The European Cockpit Association (ECA), on EU flight time limitations (Commission Regulation (EU) 83/2014, applicable from 18 February 2016). The FTLs have been...
View ArticleJohn Locke and the Unintended Consequences of Targets
With the huge evidence of the destructive effect of targets in complex systems such as healthcare, policing, and education, I wondered: 1) how recent is this problem, and 2) when did we first become...
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